Privacy Policy

1. Introduction

CalcSaathi is a loan calculation app designed for users in India. This policy explains how we collect, use, store, and protect your data, while remaining in compliance with applicable laws and regulations in India (including the Information Technology Act, 2000 and its amendments, as well as the financial guidelines of the Reserve Bank of India (RBI)), to ensure transparency in data processing and the security of your data.

2. Information We Collect

2.1 Account Identification

● Mobile Number: Collected during login (formatted +91) for OTP verification, serving as your primary account identifier (as shown in login screens).

2.2 Loan Calculation Inputs

● Loan Details: Information you enter, including:

  • Loan type (personal, auto, housing, salary) selected from calculator menus.
  • Principal amount (INR) in the "Loan Amount" field.
  • Repayment term (months) from the term selector.
  • Annual interest rate (%) in the "Interest" field.
  • Down payment (if applicable) for auto/housing loans in designated fields.

2.3 Calculation Results

● Generated Outputs: Results displayed after calculation, such as:

  • Monthly repayments ("Monthly Payment" on results screens).
  • Total interest ("Total Interest" in summaries).
  • Total repayment amount ("Total Due" in final results).

2.4 Calculation History

● Saved Records: Log of past calculations accessible via "History" tab, allowing review without re-entry.

2.5 Technical Data

● App/Device Info: App version (in settings) and device type, collected to ensure functionality.

3. How We Use Your Information

3.1 Security

● OTP Verification: Mobile number used to send OTPs during login/account changes, preventing unauthorized access.

3.2 Loan Services

● Accurate Calculations: Input data generates precise results using Indian financial formulas (aligned with RBI guidelines), aiding informed decisions.

● History Access: Saved records enable quick comparison of past loan scenarios.

3.3 App Improvement

● User Experience: Usage patterns (e.g., frequent loan types) help optimize features for Indian users.

4. Data Security

4.1 Protective Measures

● Encryption: All data (numbers, calculations) encrypted via TLS during transmission.

● Secure Storage: Data stored on Indian-compliant servers (in line with India's data localization requirements) with restricted access.

4.2 Access Controls

● Limited Authorization: Only development/support teams (with valid needs) access data, bound by confidentiality.

● Quarterly Audits: Security checks identify and fix vulnerabilities.

5. Data Sharing

5.1 Internal

● Necessary Teams: Data accessed by staff involved in app development, maintenance, or support for job duties.

5.2 Third Parties

We do not share data except:

  • Legal Compliance: When required by applicable Indian laws (e.g., RBI directives, court orders, Information Technology Act provisions).
  • With Consent: If you agree to share calculations with trusted lenders (e.g., banks) for applications, with clear disclosure.

6. Your Rights

6.1 Access & Correction

● View Data: Access account info, history via "Profile" or "Settings".

● Edit Information: Update phone number (OTP-verified) or calculation inputs via app tools.

6.2 Complaints

● Report Issues: Contact support@calcsaathi.com or in-app "Contact Us". Response within 10 business days.

7. Policy Updates

Revisions for regulations/updates are notified via in-app alerts (settings/profile) and Google Play Store notes. 7-day review period provided. Continued use implies acceptance.

8. Contact

For questions:

  • Email: support@calcsaathi.com

By using CalcSaathi, you agree to this policy.

Thank you for choosing CalcSaathi.